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Meet Organisation 5.3
Entry Manager 2.0
Club Ranking 5.2

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Personal Key

From May 2016, users need a Personal Key to download swimmers' details into SPORTSYSTEMS Entry Manager and Meet Organisation. A Personal Key is provided by Swim England and is only available to members of Swim England. Use your Swim England membership number to login in and obtain your Personal Key from 'Membership Options' via this link https://www.swimmingresults.org/member_options/ If you are unable to access 'Membership Options' to get your Personal Key you will need contact Swim England htt...
No reply from SPORTSYSTEMS HelpDesk

If you have not received an email reply from SPORTSYSTEMS Help Desk - please check your Spam or Junk email folder.  A number of customers have reported that email replies from the SPORTSYSTEMS Help Desk are diverted to their Spam or Junk folder.
Transgender and Non-binary Competition policy

The SPORTSYSTEMS implementation supporting the Swim England Transgender and Non-binary Competition policy is a change to the existing Boys/Girls/Men/Women labels as follows ... Boys renamed to Group 1 Open/Male Girls renamed to Group 1 Female Men renamed to Group 2 Open/Male Women renamed to Group 2 Female Group 1 and Group 2 are included in the new labels to maintain backward compatibility with old, historic meets. The Group 1 and Group 2 designations are only visible to the Meet Organiser, t...
Licence Issues/Evaluation Edition - Windows 8/10

If your licensed version of any SPORTSYSTEMS product reverts to Evaluation Edition, close the program. Right click the program's icon/tile/shortcut and choose 'Run as administrator' (your Windows account needs to have 'administrator' privileges to do this). If you get a 'User Account Control' warning pop-up box with the message 'Do you want to allow the following program to make changes to this computer' click 'Yes'. The SPORTSYSTEMS program will open.  Follow the normal procedure to enter your ...
How can I get data from SPORTSYSTEMS into another system?

SPORTSYSTEMS Meet Organisation can output results in several file types eg Lenex, SDIF or NDF (neutral data format). These file types are recognized swimming data interchange standards - see Meet Organisation 'Help' for more information. Check the options under File > Export menu item. You may need to request the export file from the Meet Organiser who may or may not choose to offer this service. Swim England offers all Clubs a free program, called Club Rankings, that takes British swimming ...
Unable to download swimmers file - error

Occasionally, on Windows 10 with a 'Standard' type of user account, you are unable to download a Valid Swimmers file.  You see a popup box 'Can't retrieve details for <club code>' (where the 4 character code of your club is shown). Using the program from a Windows 10 'Administrator' account type has been shown to solve this problem. When you have changed your account to an 'Administrator' please turn your PC/laptop off and back on again. If you are still unable to download swimmers please ...
Can't retrieve details for XXXX

Occasionally, on Windows 10 with a 'Standard' type of user account, you are unable to download a Valid Swimmers file.  You see a popup box 'Can't retrieve details for <club code>' (where the 4 character code of your club is shown). Using the program from a Windows 10 'Administrator' account type has been shown to solve this problem. When you have changed your account to an 'Administrator' please turn your PC/laptop off and back on again. If you are still unable to download swimmers please ...
Can't find sportsys.ini/ssentry.ini file - Windows 10

Windows 10 occasionally gives problems when it is running lots of updates in the background that you don't know about. Please make sure it has completed all updates, do a full power down and switch off for a few mins, restart and give plenty of time for all the updates to configure before you try again. Next - uninstall the SPORTSYSTEMS application with the error from your computer. Go to the SPORTSYSTEMS website and download a new install file from the relevant 'Download' page and reinstall fro...
Running SPORTSYSTEMS software on Linux or macOS

SPORTSYSTEMS software is built to run on supported Windows Operating systems (Windows Vista, 7, 8, 10 and 11). To run our software on macOs (formerly OS X) or Linux operating systems you will need to install Windows either using a multi-boot utility or as a virtual machine.  SPORTSYSTEMS is unable to provide support for either of these methods of running Windows on Linux or macOS.
Help/Request license for Club Ranking Rev 5.2

For help with Club Ranking software (developed by SPORTSYSTEMS in cooperation with Swim England) and/or to request a license please email [email protected] and include your Club Name and your Swim England membership number. For more information please see Club Ranking Rev 5.2.

Windows XP

SPORTSYSTEMS Meet Organisation and Entry Manger are no longer supported on Windows XP and will not install or update.  Please use a different Windows operating system: Windows Vista, 7, 8, 10 or 11 are all supported.
Submitted Entries report shows date of birth

Submitted Entries reports from SPORTSYSTEMS (SS) Meet Organisation (Report > Entries > Submitted) and SS Entry Manager (Report > Report Entries) show date of birth and should only be used internally. To prepare a report that can be circulated to members for entry checking and other purposes, select 'File' button from the Output To options towards the bottom of the Report Entries dialog box. A pop-up box provides the location of the saved file eg <meet folder>\Reports. In Windows ...
SPORTSYSTEMS Privacy Policy

Please see SPORTSYSTEMS Privacy Policy here.
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Meet Organisation Rev 5.3 Release Notes

Category: Meet Organisation 5.3

5.3.2668 11 April 2024 Fixed - Last Heat on Start List not reported, introduced in 5.3.2667 5.3.2666 28 March 2024 New - Write Fastest Heat Event Number to SCB Start List File New - Use stored sub time on start lists after Results Input Fixed -  Competing swimmer file and make standard format Fixed - Before page not always showing PDF links correctly Fixed - Download to Quantum not sending Fastest Heat 5.3.2665 3 March 2024 New - Increase League Final Max Events to 51 5.3.2664 28 February ...

Personal Key

Category: Knowledgebase

From May 2016, users need a Personal Key to download swimmers' details into SPORTSYSTEMS Entry Manager and Meet Organisation. A Personal Key is provided by Swim England and is only available to members of Swim England. Use your Swim England membership number to login in and obtain your Personal Key from 'Membership Options' via this link https://www.swimmingresults.org/member_options/ If you are unable to access 'Membership Options' to get your Personal Key you will need contact Swim England htt...

No reply from SPORTSYSTEMS HelpDesk

Category: Knowledgebase

If you have not received an email reply from SPORTSYSTEMS Help Desk - please check your Spam or Junk email folder.  A number of customers have reported that email replies from the SPORTSYSTEMS Help Desk are diverted to their Spam or Junk folder.

Help for Club Ranking Rev 5.2

Category: Club Ranking 5.2

For help and to request the download link for Club Ranking software (developed by SPORTSYSTEMS in cooperation with Swim England) please email [email protected]

Unable to download swimmers file - error

Category: Knowledgebase

Occasionally, on Windows 10 with a 'Standard' type of user account, you are unable to download a Valid Swimmers file.  You see a popup box 'Can't retrieve details for <club code>' (where the 4 character code of your club is shown). Using the program from a Windows 10 'Administrator' account type has been shown to solve this problem. When you have changed your account to an 'Administrator' please turn your PC/laptop off and back on again. If you are still unable to download swimmers please ...

How can I get data from SPORTSYSTEMS into another system?

Category: Knowledgebase

SPORTSYSTEMS Meet Organisation can output results in several file types eg Lenex, SDIF or NDF (neutral data format). These file types are recognized swimming data interchange standards - see Meet Organisation 'Help' for more information. Check the options under File > Export menu item. You may need to request the export file from the Meet Organiser who may or may not choose to offer this service. Swim England offers all Clubs a free program, called Club Rankings, that takes British swimming ...

Transgender and Non-binary Competition policy

Category: Knowledgebase

The SPORTSYSTEMS implementation supporting the Swim England Transgender and Non-binary Competition policy is a change to the existing Boys/Girls/Men/Women labels as follows ... Boys renamed to Group 1 Open/Male Girls renamed to Group 1 Female Men renamed to Group 2 Open/Male Women renamed to Group 2 Female Group 1 and Group 2 are included in the new labels to maintain backward compatibility with old, historic meets. The Group 1 and Group 2 designations are only visible to the Meet Organiser, t...

Missing Event Numbers from SEF file

Category: Meet Organisation 5.3

The SPORTSYSTEMS proprietary sef file is designed to be imported into the free SPORTSYSTEMS Entry Manager application. After importing a sef file into SPORTSYSTEMS Entry Manager, swimmer entries are added from a downloaded list of your club's swimmers. There is an online connection to British swimming rankings to add entry times which meet the event qualifying times and other criteria. More help is available in Entry Manager Help menu. Event numbers are not used or required when using SPORTSYSTE...

Daktronics OmniSport 2000 can't connect

Category: Meet Organisation 5.3

When connecting to a Daktronics OmniSport 2000e (Ethernet Model) you need to disable the Meet ethernet interface on the OmniSport to be able to use the serial port.

Export To rankings - Run time error 13 Type Mismatch

Category: Meet Organisation 5.3

The error is caused by one or more incorrectly defined 'Age Groups for HDW'. There is likely to be one or more age groups showing as '9U'. This is the mismatch referred to in the error. An 'under' age group should be entered as 09/UN. (see Help file Before Meet > 'Define Events'). Before making any attempt to correct errors always make sure you have taken a backup copy of your files before you start. To resolve the problem, open the Meet Schedule and correct the age group checking all events....

How to include para swimmers in Inclusive event

Category: Meet Organisation 5.3

How can I include para swimmer(s) in a para 'inclusive' meet when the para swimmer(s) entry time(s) is/are outside the able-bodied (a-b) qualifying times (QT)? There is no automatic option. However there are a few manual options (use one only) ... 1. Process the event using the No Limit option. To correctly reject a-b swimmers from the same event(s), note who they are and remove their entry times from the entry file for the relevant event(s) before processing. 2. Change the entry time of the par...

Change Swimmer Personal Data

Category: Meet Organisation 5.3

Only change a swimmer's name (or Club or DoB) when it does not match the one in the Swim England database. If you need to change swimmer personal data and NONE of the occurrences have been corrected … use Before Meet > Swimmer Details Edit > Individual Event and pick an event that the target swimmer is in. Select the swimmer and click edit. Make the correction to the swimmer data and click Apply. Follow the on-screen instructions … if the swimmer is in multiple events you will be given the...